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The Search for Higher Order Connection in Higher Education Marketing

Building enduring brands that drive affinity and loyalty with their target audiences can be an elusive challenge, but is always the sought-after goal. This goal is mighty but the same for brands in any category. It is to identify an emotional connection that is simple and will ring true about how your target will feel about your brand before, during and after engagement. Read more

Creating Valuable Content Marketing for Higher Education Recruitment

Developing valuable content that can work to generate brand awareness, demonstrate thought leadership, provide relevant information and produce leads for higher education programs can be an integral part of a marketing communications campaign. We’ve outlined some key steps in how to best leverage your content to work to achieve your recruitment goals.

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The Role of President as Brand Builder

In the world of enhancing the brand of your higher education institution, an important consideration is what is the role of your most senior leader?  Most higher education Presidents or CEOs don’t consider themselves brand builders or communicators – they have a staff for that after all. But the way they are engaged throughout the process can make or break even the best laid strategies or plans. Read more

8 Things We Heard at the AMA Symposium for the Marketing of Higher Education

No Silver Bullet

This surfaced a number of times. We heard how effective marketing in higher education requires a coordinated and concerted orchestration of numerous strategies and tactics to drive desired metrics when reaching student prospects. Prospects are consumers of various mobile and digital media across many platforms. It is not enough to ride one platform. Getting this wrong will sub-optimize your outcomes. But it’s also important not to engage in the “social media arms race”- you need to be exceptional in the channels with which you engage. Read more

The 3 Questions To Ask Ourselves As Higher Education Marketers

For anyone beginning a career in university marketing, Fareed Zakaria’s In Defense of a Liberal Education (Norton 2015) serves as an excellent, brief introduction to issues facing American universities and colleges today. Zakaria, the Emmy-nominated host of CNN’s Fareed Zakaria GPS, is a careful observer of developments in a number of critical cultural fields.

The book had its origins in an address to his daughter’s college class and has the flavor of zealous boosterism for the values of a college education. Which isn’t all bad if you find yourself forgetting the big picture, feeling overwhelmed in the trenches of enrollment management, or facing pressure from competing institutions. Read more

Finding Meaningful Points of Difference

5 steps to stand out in a crowded marketplace

There is so much clutter, noise and frankly sameness in the higher education marketplace. In addition, the value of education is under scrutiny with skyrocketing costs, after-graduation debt and a difficult job market. So, at a time when the idea of college itself is being questioned, it’s critical to define your institution with precision and communicate clearly to your various publics.

It’s not enough to just tout the usual list of offerings associated with your institution. These need to be translated into meaningful benefits that leverage uniqueness, focus and differentiation. While there are a number of ways to find meaningful points of difference, here are 5 steps that we employ that have worked for our higher education clients: Read more

3 Factors to Keep in Mind when Marketing Post-Graduate Programs

Is your target your target? For post-graduate programs, there are often more layers involved than simply targeting the prospective students for enrollment. Here are 3 things to keep in mind as you communicate your program offerings.

  1. Understand who you need to convince. Often the attendee does not have the final say in enrolling in a program. Sometimes, parents, influencers or alumni play a key role. Or if gaining funding from their current employer, there could be several layers of approvals needed. Student prospects may need to gain the endorsement of their superior in order to champion them to the holder of the educational purse strings at their company – sometimes housed in a HR or talent management function. Read more